Strategies for Business Owners on Managing An Omni-Channel, Multi-Location Operation

The Fundamentals of Omni-Channel Business

Hopefully since you started your initial place business has been booming. Maybe you’ve now opened multiple places, established an internet presence, enlarged your staff, and welcomed hundreds–or even thousands–of new clients consequently.

All this can quickly become overwhelming. However, armed with the ideal managerial skills, a committed team, and modern technology, you will have the ability to scale and run your company with confidence. With the increasing demand for online ordering and delivery, omni-channel company is something restaurateurs will need to consider together with their retail outlets.

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  8. backorder management
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Let us start with the fundamentals. You might be asking the question,”What’s an omni-channel enterprise?” An omni-channel company is the ability to provide a seamless and consistent experience across channels while factoring in the various devices that customers are using to interact with your organization. This is very important in the modern digital world. It permits you to move past the brick-and-mortar storefront to mobile surfing, e-commerce marketplaces, social networking, and onsite storefronts (pop-up stores ). An omni-channel experience enables your organization to be everywhere at once.

Use the following suggestions to better handle an omni-channel, multi-location company:

1. Check in with all your places.

As the business owner, it’s very important that you keep regular check-ins with each of your business locations. Here are some factors to consider when conducting onsite visits:

  • Monitor employee interactions with clients
  • Confirm whether workers are recording accurate inventory
  • Notice how clean the place is
  • Determine whether the place Requires any repairs

Owners know what a thriving store looks like. When possible, take some opportunity to go to in person as opposed to sending an assistant or supervisor to perform the job.

It’s vital to regularly check in on each location. This does not imply that you will need to be there ; another alternative is to use various web-conferencing choices to meet up with store managers on a recurring basis. To set the perfect tone, begin each meeting on a positive note so workers understand their dedication and hard work are appreciated.

2. Utilize mobile-based support.

If you operate a business in today’s market and don’t provide any mobile assistance, you may feel the wrath of your client base. The market today prioritizes companies that offer mobile accessibility. If you enable a safe contact assistance, such as live chat for service created for mobile devices, this can provide customers an easy, non-intrusive means to communicate with you without needing to leave your homepage.

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3. Host regular training sessions.

Motivate your staff with regular training sessions which bring all your locations together to discuss topics pertaining to your company. Spice things up with guest speakers and team-building actions to encourage creativity and new viewpoints.

Use these coaching sessions to answer employee questions and inspire your team to enhance their work. Make the most of your time with each other to show admiration for your employees with awards for best earners who have reached or exceeded their professional targets.

4. Track customer interactions across channels.

An internet presence will provide you insight into customer pain points and behaviours. Task your client service associates with seeing data on clicks, swipes, scrolls, and taps to understand how your clients are engaging with your company and content. Utilize an email marketing tool to monitor email delivery clicks and opens. With this information, you can choose the best time to follow an email with a possible sales call. It’s also wise to use a customer relationship management (CRM) platform to track and update customer interactions across platforms.

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The Predictive Scheduling & Fair Workweek Compliance Landscape for Restaurants

Labor Compliance is Top of Mind

Labor compliance, predictive scheduling, and Fair Workweek are terms on the brain of every restaurateur in America–and for good reason. As strict labor legislation continues to pass in more cities and states around the usa, the danger of compliance fees and legal suits develops for restaurants.

The cost of non-compliance

By 2020, restaurants in the united states will pay an estimated $30M+ in compliance fees, and areas with regulations enacted are already making legal moves.

New York City, which enacted their Fair Workweek laws in 2017, has filed a $1 million lawsuit contrary to Chipotle for alleged violations of regulations. The city says that the brand has”ignored the core tenets of the Fair Workweek laws “–one of the major violations being the final character of the staff scheduling.

Big manufacturers are contending with significant suits, which are driving home the important nature of complying with the new labour laws. These regulations were ultimately designed to enhance the quality of life for restaurant and shift workers.

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  8. backorder management
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However, it is not all grim for restaurateurs.

The Advantage of Fair Workweek for restaurants

Strict labor laws do not necessarily mean increased labor costs for restaurants.

At a pilot program run by Gap, study demonstrated that implementing fair scheduling practices had a positive effect on their bottom line–viewing a 5 percent increase in labour productivity, a 7 percent increase in median earnings, and a general increase in earnings of $290,000 across their 19 shops in the program. This stability provided by fair scheduling practices–creating programs beforehand and removing on-call scheduling–generated happier and more dependable personnel which overall lead to increase in their sales and efficacy.

By solidifying the staff schedule weeks ahead of time, and refraining from making last-minute adjustments, your labour projections will be more precise and reliable. That visibility means more bottom line benefits for your restaurant, like improved sales per labor hour and labour costs.

The Way to Guarantee labor compliance in your restaurant

The restaurant space is among those most-affected businesses by new laws, so every restaurateur ought to know about how to remain compliant. These three tips will get you on the road to compliance, and away from significant fees.

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Use the Perfect restaurant software

By using clever technology solutions, restaurants may take charge of their compliance to prevent legal suits and compliance penalties equally. By way of instance, incorporating your restaurant technology systems such as your Revel point of sale (POS) with 7shifts’ labor-compliant staff scheduling can ensure your supervisors are abiding by local labour laws while they are scheduling.

Utilizing accounting integrations will provide you additional control and visibility over timesheets and employee presence. These factors will continue to keep your records straight and make sure your staff are appropriately paid for their work–overtime hours and all.

Emphasize manager training

In addition, as your business develops, you need to ensure every supervisor is fully trained throughout on-boarding (and on a continuous basis) on the scheduling process to prevent any compliance slip-ups. Supplying them with in-depth training on the technology and tools at their disposal will go a long way to keep your restaurant compliant.

Use your Revel information to forecast future scheduling needs

Build better schedules beforehand by leveraging the Revel + 7shifts integration to predict sales and forecast labor requirements. Using software can make this process simpler by automatically projecting your earnings that will assist you schedule accordingly. The more accurate you’re about forecasting future needs, the less you will pay in last-minute compliance change charges.


As new labour laws continue to maneuver in new states throughout the nation, it’s crucial to implement the perfect practices in your business to remain compliant. Do not take shortcuts on scheduling to save a couple of labour dollars–or you might be hit with charges and legal suits which could put you out of business.

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Advice from Revel’s Chief Strategy and Marketing Officer on Keeping It Simple

Keeping Things Simple

In 15 short months, Chris Lybeer, chief strategy & marketing officer in Revel Systems, has played an integral role in shaping the provider’s present and future success plans. The basis of these strategies is simple: keep things simple.

This headline comes from a 25 year career spanning the retail technology industry. During this career, Chris has developed a passion for driving customer satisfaction, while also driving innovation and value to the marketplace.

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  4. MSI multi source inventory management system
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As a continuation of our website series comprising Revel’s leadership group (check out our previous interview with CCO Leslie Leaf), I sat down with Chris to find out more about the way he defines the present makeup of Revel’s distinguished DNA, and where he thinks we are headed as both a business and an industry.


Q: you’ve got an intriguing fusion role here in Revel Systems. How can you define your position as chief strategy and marketing officer in your own words?

A: I do have an interesting role, and it is also fun. At the end of the day, my job is to find out which markets Revel could find success in, and how we can better support clients in these markets. At Revel, we are big believers that it is far better to be focused on where we could be quite valuable, instead of just build and promote a solution to the masses. Therefore, a significant part of my role is truly dialing in on the way to deliver value to a particular customer set, and then launch the company to accomplish that mission.

Q: thinking of the intricacies involved in successfully running a business, large or small, how does Revel Systems help simplify the procedure?

A: Two things jump out to me instantly. The first is that we’re a company that will partner with you every step of the way. Though we’re a tech company at our center, we are also a people company, and I feel that’s essential to stand by in this area. Whether you are a merchant or restaurant, you will need access to more technology than ever before, and it could easily be overwhelming. Business operators wish to work with a business that’s going to encourage them as technology continues to evolve.

The next thing that comes to mind is that we’re extremely good at growing companies. Our solution is quite old, and we have hundreds of companies which are working with Revel solutions at 20 or more websites. According to customer feedback, I believe we do an excellent job of helping companies continue to scale . A whole lot of our competitors are less focused on growing with you.

Q: You recently participated in a panel at FSTEC on the “Restaurant of the Future.” What were some of the biggest take home themes?

A: It is always interesting to discuss the future knowing we will probably be 50% wrong. However, here is what I know for certain. The growth of technology is simply speeding up, and the guessing game lies in understanding which technology will prevail. I believe voice recognition will get much more attention concerning how people engage with ordering. Drive-thrus will be altered if soon we are talking to a machine, as opposed to a human, to purchase. There are a million different ways customers want to participate, and we have to stay near our customers to help develop the ideal solutions.

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We can not claim that we know precisely what’s coming, but we can say that we are going to partner with our clients as closely as possible. What we’re focused on now is making sure Revel includes a POS that does the job for you, giving operators moment back to conduct their business. Our newest product launch will go live later in October, and we are eager to share valuable new capabilities.

Q: You said that Revel’s cloud-based POS makes it easier than ever for business operators to adopt all its rich functionalities. In your opinion, what’s Revel’s market differentiator?

A: We’ve got a comprehensive solution for someone that wants to completely manage their business, and we have made it very easy to use. If you would like to get a POS system merely to make credit card transactions, we are probably not the best choice for you. If you’re trying to find something that’s going to handle stock and employee monitoring and suggestions, seamlessly integrate with dozens of third party partners, and much more, we are a excellent solution.

We are focused on the simple button and the intelligent button.

Q: Revel Systems has experienced exciting growth in the past few years. On your tenure, what’s been one of the most defining moments?

A: I believe I’ll have to choose two defining moments. The first is that we have made the critical transition from being an entrepreneurial company, meaning we’re making mistakes and learning from them, to being a company known for quality merchandise and strong implementation. Our client feedback is much more positive than ever before, and that is a really excellent position to maintain.

We have also experienced rapid growth lately, despite the Atlanta office just being one year old, we were named among Atlanta’s”Best Places to Work” at the 16th annual ranking of 100 metro area companies by the Atlanta Business Chronicle. I believe that is a testament to our clients, and if we are going to be good at providing service to our clients, we must be great at looking after our employees.

Q: As a particular interest, you are known for driving and building best-in-class culture at work. What does office culture mean to you?

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A: That is a loaded question. Although clich√©, I really do not believe that you can grow a fantastic company without great individuals. At the end of the day, if teams and people care for one another, and individuals working across groups have a common objective of doing the perfect thing for the client, terrific culture emerges. Within our walls, there is a whole lot of power and fire, and we attempt to set the ideal example in the top down and the bottom up. I believe that’s contagious.

Q: What’s been the most important lesson you have learned during your career and direction?

A: I have learned plenty of things, fortunately and unfortunately. The thing that I probably hang on to the most is to keep things simple. I think it’s very tempting to overanalyze, overthink, and over-strategize. Keep reminding yourself, and your staff, to be very deliberate about maintaining your goal in mind.

Q: What are some interesting facts about you?

  • I have six children, making my family a real Brady Bunch. My wife and I love to keep busy, and enjoy spending time with our children and traveling together.
  • Both myself, and lots of people in my family, love competing in bocce ball, and we frequently find ourselves at the Atlanta City Championship. We’ve got a courtroom built in our backyard, and we participate in leagues year round.
  • That is more discerning than intriguing, but I am a cancer survivor. I now have a different type of compassion and approach to the way I live my life and it has changed how I operate. It instilled in me a large desire to return and treat everyday like it is the last. My youngest daughter is called Hope since I had been diagnosed with cancer shortly after we had our first child, and we weren’t certain if we would be able to have more children.

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Artificial Intelligence, Machine Learning, and Your Company

If you are living on planet earth, you likely have not missed the advancements in artificial intelligence (AI) and machine learning (ML). Seems like they’re everywhere — from your own personal assistants (Siri, Alexa), self-navigating automobiles, image processing algorithms that can analyze x-ray scans or set your photos based on family members, in military applications — the list goes on infinitely.

What do AI and ML mean to your small business?

The question is, what do AI and ML mean, and can these buzzwords affect your company? Let’s go with an intuitive definition: AI tools enable your computer, site, or point of sale (POS) to do things that look very smart, things that you would normally think need human intelligence, and sometimes much more. A subset of these tools, ML algorithms, allow computer software to scan information, learn from it, and apply valuable decisions. Combine these tools together with the advances in large data collection and analysis, and you have got an wonderful toolbox that will help you with your company.

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  4. MSI multi source inventory management system
  5. magento point of sale
  6. bigcommerce point of sale
  7. bigcommerce automation
  8. backorder management
  9. shopify automation app

As a restaurant or shop manager, you are probably most interested in how these tools can affect your bottom line. There are lots of indirect approaches here where AI can help. By way of instance, you may use 24/7 online chatbots to enhance your customer service. Better service finally means more clients. In this post, however, we will take the head-on approach. Let us see how AI can make your marketing efforts create more revenue!

Marketing is all about getting the right message to the ideal individuals to encourage them to purchase your goods. That is why it works best when you understand your audience. The more you understand about what motivates your customers, the better you are able to personalize your offer.

Which brings us to the subject of the post: How do AI tools help me optimize my campaigns for maximum revenue?

Let us look at two situations:

  1. You are starting a”25% off” effort. Who should you target? On the one hand, you may want to show gratitude to your most loyal customers. But your most loyal customers may have already planned to come through the campaign period anyhow. By rewarding them, you have simply lost 25 percent of your earnings. That is a losing campaign! So, how about targeting members who wouldn’t have come otherwise, trusting the reward will change their minds? Amazing idea, but how can you find them? Now, you’d begin imagining: Perhaps target members who have not visited for months. They probably won’t arrive soon. Or maybe members who came last week. What are the chances they will come again in such a short timeframe?
  2. That you need to market a new product with a”Spend over $20, and get this thing for free” reward. You do not really care that redeems this benefit, but it must be during the following week to provide the new product a wonderful kick start. This time, it would be a waste to send the deal randomly since most customers are not going to come so soon. You don’t need to spam them with an immaterial deal. How do you find clients that are most likely to come so that you can reap the benefits of a high redemption rate?

The above scenarios demonstrate the challenges of fitting the ideal reward to the ideal audience for the desired result. It is the toughest challenge in incentive-based advertising! Fortunately, this is a classic problem for ML algorithms. Let’s see exactly what you will need to make this work.

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Developing a revenue-optimized effort requires:

  1. A buy database for extracting customer visit patterns as input to the ML algorithm
  2. A machine learning toolbox for predicting future trip probability from historical purchase information
  3. A customer database to your clients’ preferred communication method (telephone number for SMS, app for push notifications, emails, etc.)
  4. A client participation platform for sending rewards and enabling customers to redeem them in the POS

With these tools, technical users can export the purchase data from their POS (as an instance, as a normal CSV file) and import it into a cloud-based ML platform (one example is Google BigQuery ML). A logistic regression algorithm would enable you to utilize member purchase history to forecast the probability of member visits throughout your campaign period! Armed with this information, you could pick the appropriate people to target, and import it into the client engagement platform to ship the benefit.

Less technical users would probably prefer to use an engagement platform with this magical built in, integrated with their POS. So, no dull export/import processes involved. Just pick the rewards you want to distribute, and allow the AI find the ideal reward for every member to maximize your revenue.

AI and ML Solutions

Como has just established Comillia AI, a new motif from the consumer engagement platform’s merchandise for all AI- and ML-related capabilities. Comillia AI Campaigns is the most recent feature in this subject for launch hassle-free, automatic, weekly campaigns. Just pick the rewards and the amount of weekly members to aim, and Comillia will establish your revenue-optimized weekly campaigns for you!

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Maximize Kitchen Performance Using a Kitchen Display System

A perfect duo does exist at least in the foodservice industry. Regardless of your restaurant concept, equipping your back-of-house (BOH) using a kitchen display system (KDS) is a massive element in boosting your kitchen efficiency and operational quality.

A far cry from the very fundamental paper ticketing systems, a KDS integrates directly with the Restaurant POS Systems, capturing order info in real time and displaying it digitally for kitchen employees to execute. The electronic process is simply a better optimized and highly effective way to control and increase workflow in your restaurant.

Let’s take a close look at the top advantages restaurateurs see when they employ a touchscreen display system in their operations. We’ll concentrate on the time and costs saved, greater performance visibility, and simplified communications. These are value points you are not likely to want to pass up.

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  4. MSI multi source inventory management system
  5. magento point of sale
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  7. bigcommerce automation
  8. backorder management
  9. shopify automation app

Going Green and Saving $$

At about $50 per case, printer paper costs add up fast. In actuality, restaurants average one or two cases of paper weekly depending on the amount of printers being used. There are some obvious advantages to going digital and eliminating the need for paper tickets. Not only will you eliminate your need for paper rolls, but you will also make a positive effect on the environment, while reducing the burden on your wallet.

Knocking out your dependence on paper tickets will significantly decrease your operational costs annually. Although replacing your printer completely might be somewhat more challenging for table service restaurants, implementing a KDS and having it work in tandem with a printer remains beneficial from a kitchen efficacy standpoint.

“You factor in the cost of a kitchen screen and it is a no-brainer so far as saving the money,” states Jay Gillespie, Revel’s senior product owner. In addition to being intimately familiar with Revel’s product offerings, Gillespie can talk to his years of experience in restaurant management. He knows well the challenges and costs related to kitchen operations.

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Improving Kitchen Efficiency

Having a KDS, you have complete visibility of your orders from placement to fulfillment. Color coding tickets and food items optimizes the turn-time for each purchase. Colours indicate how long an order has been outside, alerting your employees immediately when an item requires immediate attention. Utilizing this in combination with the training times feature in your KDS can seriously up your BOH game. As a bonus, analytics from the KDS will show you just how long to allow for cooking in your different menu items.

“View food, make meals, sell food” is your motto Gillespie describes for an extremely efficient kitchen. “Your kitchen staff and the folks behind the line ought to be focusing on simple things: seeing it, which makes it, and getting it from the window.”

By way of instance, seeing 60 chicken wings on a display will be much easier to digest and faster to do than referencing 6 individual tickets for 10 wing orders. Let’s say you have a side of fries for every purchase. A KDS permits you to set notifications 10 minutes after your wings go up, saving your line cooks from needing to time that themselves out. Now that is an improvement in kitchen efficiency!

Laura Ewing, director of franchise operations at Bahama Bucks, clarifies the strains and problems she experienced before obtaining a KDS. “With the KDS, Revel has enabled us to remove the paper trail. The receipts would get lost or get wet, resulting in lost orders and total disorganization, and support suffered because of this.” Forgotten or late orders are unavoidable when running a restaurant. But adopting a system which could notably cut back on human mistakes means better quality food and customer satisfaction.

Gleaning Data Insights

With your KDS, you will have the ability to access a range of metrics and reports. These will provide you tremendous insight into your kitchen operations. You may access data points for the speed of your own kitchen operations. These include order fulfillment time by day, hour, or personnel.

These data points illuminate the areas of operation that require further improvement. They also provide insights on how to enhance workflow processes. Leverage these insights to enhance how you plan for your waitlist or bookings. Pinpoint which team members may need extra training. You could also use this information to identify the hours if you will need to staff more workers.

Integrating Seamlessly

With complete integration into your own operations, a KDS knocks out the need for further manual work. If your restaurant uses online ordering, gone are the days of re-ringing each incoming order in your point of sale (POS) system. You may configure delivery and catering orders to appear on the screens 30 minutes before they’re due for drop-off. This reduces unnecessary mess and confusion to your cooks.

Likewise, if you run a large restaurant with unique stations, you can track your orders into the appropriate place (i.e salad bar, grill, to-go, etc.) cutting back on time involving food preparation and delivery.

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Buff City Soap to Deploy Revel Enterprise in 200 Locations Fueling Rapid Expansion Strategies

Buff City Soap to Deploy Revel Enterprise

Revel Systems, a cloud-based point of sale (POS) and complete business management platform, today announced its latest retail contract win, signing Buff City Soap. A fast-growing experiential retailer specializing in handmade, plant-based soaps, skin care, and laundry products, Buff City Soap has deployed Revel. The platform is now live at a number of its present locations. The scalability and ease-of-use of Revel’s flexible, cloud-based POS solution together with the business’s rich ecosystem of partner integrations made it the ideal option for Buff City Soap since the merchant rapidly expands its footprint nationwide.

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  1. Shopify point of sale
  2. woocommerce point of sale
  3. commercetools point of sale
  4. MSI multi source inventory management system
  5. magento point of sale
  6. bigcommerce point of sale
  7. bigcommerce automation
  8. backorder management
  9. shopify automation app

Cloud-Based Infrastructure a Developing Priority

Retailers are continuing to fast-track mission-critical technology infrastructure upgrades to meet clients’ needs. These include mobile ordering, self-checkout and more personalized experiences. Digital technology and tools provide the flexibility, customer attention and ease of use necessary to survive in the modern environment and the scalability to grow. Buff City Soap is constructing its fast-growing performance from the ground up with Revel Enterprise. Revel will be an integral partner during Buff City Soap’s rapid expansion targeting 1,000 stores by 2025.

The Newest Revel Win for Enterprise Implementations

Building on its strong momentum, Revel also recently announced contract wins with fast casual franchises. These include The Halal Men at more than 80 locations, Moe’s Southwest Grill at more than 700 locations, and FAT Brands in 200 locations.

“Even in tough times, smart manufacturers are buying and deploying best-in-class technology. It’s necessary to make sure their survival in the short term. It’s also vital to maintain the best possible position to take complete advantage of growth in the long run,” said Chris Lybeer, chief strategy officer, Revel Systems. “Revel’s digital-first iPad POS platform has powerful momentum with large brands. This is due in large part to our flexible solutions that enable the innovative digital strategies required for quickly changing consumer dynamics. Revel’s native cloud solution is also a significantly smaller initial investment than legacy POS solutions.”

What’s PCI Compliance? A Guide to Requirements & Standards

PCI Compliance Explained

PCI compliance is one of the most essential things you will need to know as a company offering credit card providers. Unfortunately, not all companies know about it, or if they do, they might fail to follow it.

The truth is that non-compliance contributes to severe consequences that may affect your bottom line. More importantly, you will also be placing the privacy and safety of your clients at risk.

Today, we’ll discuss Payment Card Industry Data Security Standard (PCI DSS) compliance, what it is about, and how your business can become fully compliant with this standard.

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What’s PCI Compliance?

Anytime your business deals with credit card payments, it requires PCI DSS compliance (also called simply PCI compliance).

PCI DSS is a set of rules and regulations which govern credit card transactions must be handled by companies that use them. The protocols describe how to safely and satisfactorily process, store, and transmit credit card data every time a client decides to pay with their card in your organization. The purpose is to eliminate fraud and information theft.

PCI compliance standards and certificates are managed by the PCI Security Standards Council or PCI SSC. It’s an independent body made in 2006 from the top credit card providers in the world, such as Visa, Mastercard, Discover, and American Express.

Since it deals with data protection, PCI criteria are often left in the maintenance of their IT department or, in larger businesses, a PCI compliance supervisor certified by the PCI SSC.

PCI credit card compliance revolves around a certain number of goals. The most important is building a secure network around cardholder information to prevent hacks and breaches. Businesses should perform simple but crucial best practices like satisfactorily configuring a firewall and implementing a strong password system. There should also be multiple layers of security on your system, involving both physical and virtual protection.

When the cardholder data has to be recovered in the system, your company should implement strong access control measures. That means restricting only certain people to get credit card info and carefully monitoring them.

You also need to know that PCI compliance is for any company that uses credit cards, and isn’t confined to just big companies.

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Why PCI Compliance is Essential for Your Business

PCI compliance prevents you from headaches and hefty fines if you regularly manage credit card transactions across your business.

Credit card theft and fraud are challenging to take care of. On a practical side, it costs money, time, and effort that is best spent elsewhere in your company. You then have to take care of the negative reputation it’s going to have on your business. Once people know your company as vulnerable to security breaches, they won’t trust their card info with you just as much. For businesses that rely on online payments, this may be a large blow to your earnings.

In addition to this, you’ve PCI compliance offenses to take care of. If it’s discovered that you fell short of appropriate PCI criteria during a breach, you could be subject to steep fines from the company that processed your credit card transactions based on

The simple fact is that credit card theft can happen, despite PCI compliant companies. But, compliance will help reduce or remove your obligations. For smaller companies, this is particularly crucial.

The most important thing is that PCI compliance makes your business a far more trustworthy place to work with.

PCI Compliance Requirements and Levels

If your company uses some of the major credit cards from penis suppliers from the PCS-SSC, then you want to be compliant.

Compliance comes in 4 levels, each with its own needs. What level you will need to be eligible for will depend on the volume of transactions your business sees, in addition to several other factors. You want to understand which category your company fits into, or risk complying with the incorrect one.

To pass, your organization should comply with 100% of their requirements and submit them to your acquirer. Here are the compliance levels, from the bottom grade to the highest:

Level 4

Qualification: Deals with businesses that have transaction volumes of less than 1 million annually, or 20,000 for e-commerce transactions.


  • Completed PCS-DSS Self-Assessment Questionnaire
  • Completed Attestation of Compliance
  • A passed vulnerability scan using an Approved Scanning Vendor (ASV)
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Level 3

Qualification: E-commerce companies which do 20,000 — 1 million transactions each year.


  • Completed PCS-DSS Self-Assessment Questionnaire
  • Completed Attestation of Compliance
  • A passed vulnerability scan using an Approved Scanning Vendor (ASV)

Level Two

Qualification: Businesses that do between 1 million to 6 million transactions annually.


  • Completed PCS-DSS Self-Assessment Questionnaire
  • Completed Attestation of Compliance
  • A passed vulnerability scan using an Approved Scanning Vendor (ASV)

Level 1

Qualification: The highest and strictest tier deals with companies that do more than 6 million transactions annually. Additionally, if a company has had a data breach Before and/or is categorized as a Level 1 merchant, they have to pass this compliance level


  • Proof of scan by an Approved Scan Vendor (ASV), done every quarter
  • Completed Attestation of Compliance
  • Annual Report on Compliance (ROC) performed by a Qualified Security Assessor (QSA). Alternatively, the business may also do its own internal audit as evidence.

Consequences for PCI Compliance Violations

Violating any of the rules of PCI compliance could lead to severe penalties and penalties.

While it is not signed into law, organizations that process credit card transactions are able to levy fines that range from $5,000 – $100,000 per month, depending on the seriousness of the case. These charges are levied in your bank, which then passes the costs on to you. They also have the capacity to maximize your transaction fees or terminate contracts altogether.

Moreover, the PCI SSC will create re-applying for compliance far more challenging. They will ordinarily place you in a higher level, with more stringent requirements and application fees. Sometimes, they can even disallow you from performing card transactions entirely.

Beyond issues with this PCI SSC, however, there also long term damages that could happen to your company if it is not 100 percent PCI compliant. Data breaches are serious problems, and you may end up in the losing end of a lawsuit. These may involve settlement or legal fees that may cripple small businesses.

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Data hacks can also be detrimental to the profitability of your company. It’s possible your clients’ credit card information isn’t the only one stolen from your organization. Additionally, the loss of confidence from the clients can negatively impact your reputation.

The most important thing is that non-compliance with PCI regulations is only an dangerous and poor way of doing business.

How to Stay PCI Compliant

PCI compliance isn’t a one-time thing. With new standards being released and vulnerabilities being found, your organization needs to keep on top of credit card safety.

A significant part of keeping compliance is picking a reliable payment processor that follows all the PCI regulations . Search for ones offering data security features like tokenization and encryption which protect credit card information while it is being transmitted.

It’s also a good idea to store sensitive card info offsite in PCI-approved servers. That is why payment processors that have support for cloud storage are highly favored.

The PCI SSC also requires you to keep your compliance, and doing this requires the completion of particular programs. The cost of the programs is contingent upon the level of compliance your particular business will need. PCI SSC provides advice on program fee schedules and certificates on their site.

As you can see, the fees can become quite costly depending on what’s needed for your degree of compliance. That is why it will become an issue if the PCI-SSC decides to bump your small company up to Level 1 because of a security breach. The program fees, generally geared toward large companies with higher earnings, will cripple your small business cash flow.

Become PCI Compliant with Revel Systems

If you discover PCI compliance for your company is a pain, you are not alone. The fantastic thing is that Revel Systems’ iPad POS system is fully compliant with the PCI DSS standard.

Revel is a POS platform built from the ground up with security in mind, and we are proud to be featured on the PCI Security Standards Council’s list of participating organizations. As a participating member of this community, Revel can play an active part in helping secure the future of payments along with other payments industry stakeholders.

In addition, we utilize the EMV (Europay, Mastercard, Visa) standard to make certain that all your credit card information is protected with each transaction. Its distinctive code mechanism means it is impossible to fake or hack. You can find out more about our commitment to protecting your business data from our safety page.

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FAT Brands Selects Revel Systems to Modernize Operations

Leading Global Franchisor Will Use Revel Enterprise™ to Drive Innovation and Enhance Efficiency as It Transitions from Legacy SystemFAT Brands selects Revel for its latest franchise arrangement. A major international franchising business in the fast casual and casual dining niches, FAT Brands intends to roll out Revel Enterprise across all Fatburger locations. Today, 30 places are already live on Revel. Revel was the clear option for FAT Brands for a couple reasons. Attractive features include the platform‘s flexibility, scalability and rapid deployment along with the Provider’s celebrated customer support.

Why FAT Brands Selects Revel

Even during these challenging times, retailers and restaurants are accelerating their technology transformations. They’re introducing digital capabilities that better meet clients’ changing tastes, provide ease-of-use, and optimize efficiencies. Recognizing technology as crucial to survival and promote recovery, FAT Brands is modernizing in-store operations. The QSR giant is leaving behind its obsolete and costly legacy systems. With plans to standardize all of its franchises on Revel’s cloud-based solution, the FAT Brands portfolio comprises Fatburger, Ponderosa & Bonanza Steakhouse, Hurricane Grill & Wings, Elevation Burger, Buffalo’s Cafe and Yalla Mediterranean.

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“When we looked to pick a new POS solution to future-proof our organization, we chased a holistic approach,” said Andrew Wiederhorn CEO, FAT Brands. “Revel was the only candidate that match our needs with their versatility, rich feature set, and want to become a strategic partner. These qualities made Revel Enterprise the obvious choice as our technology partner. Revel has continued to swiftly adapt to our requirements, especially in these present times.”

Implementation Builds on Other Enterprise SuccessesFAT Brands is the newest franchise chain operator to select Revel. Building on its strong momentum, Revel has also recently contracted with:

  • The Halal Men at more than 80 locations
  • Moe’s Southwest Grill at more than 700 locations
  • Buff City Soap at more than 200 locations

“On behalf of the Revel team, we’re thrilled to be the technology partner of choice for a leading restaurant group like FAT Brands. Our platform is now the leading solution for big chains who wish to move away from legacy systems to cloud-based POS,” stated Greg Dukat, CEO, Revel Systems.

What Does Backorder Mean?

What Does Backorder Mean?If you are wondering,” What is a backorder?” Then we are here to help clear things up for you! A backorder is an order for something that’s currently out of stock but will be available at a later date. Backorders can send mixed signals regarding how well a company is doing. Some businesses wear it like a badge of honor because backorders show customers that their products are in high demand. When overdone, however, backorders may also be an indicator of more significant issues in the provider’s operations. Today, we’ll discuss questions relating to this Vital supply chain theory, including” what does backorder mean?” And”how to prevent backorders.

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A Closer Look at Backorders

So, what happens when an item is on backorder? In cases like this, a customer can opt to pay for the product and receive it in a later, specified date once the item is available to send. To define backorder, we will need to clear some confusion . The term is –but wrongly –used interchangeably with”from inventory.” While the significance of”out of stock” comes close to the meaning of backorder, both are separate designations. Sure, they both deal with a situation where a client can not get a product in real time, but there is a distinct difference. That distinction is that the predictability of the item’s anticipated shipping date. A predetermined schedule can be disclosed when mentioning a backorder, meaning clients will know precisely when they are going to have the product. That is why most are prepared to pay for the item even if they don’t get it just yet, particularly if the merchant is reputable. This is compared to a true out-of-stock scenario where a product is unavailable, and the seller doesn’t have any idea when it’ll get restocked, if ever. In the event of out-of-stock product, the product is usually unavailable for purchase, and might never be replenished.

Are Backorders Bad or Good?

Backorders can be both good and bad for the company. On one hand, a backorder is a much better position than being from stock. It informs merchants that their product is doing exceedingly well given the requirement. And when a client chooses to pay for a backordered item beforehand, the sale is already complete before the product is fulfilled. As most will say, it is a”good problem to have.” Apple is a good example of a business which does backorders right. Anytime they start a new iPhone, people will pay and wait patiently for months to get their hands on one. It is a testament to the power of Apple’s brand, but also to backorders as a frequent selling strategy. It’s important to remember that a backorder can frustrate a customer, particularly if it’s a regular occurance. Most consumers want their merchandise in hand as soon as possible after their purchase. There’s also the important time until your merchandise becomes available to take into account. In this time, competitors can swoop in and steal a sale from you. And, if you receive backorders frequently, it can be a sign that you will need to work on your stock management approach.

Causes for Backordered Items

Backorders can happen for a vast array of reasons, both because of a supply chain or through outside elements. Here are some common reasons:

Sudden Change in Demand

An unusual or sudden shift in demand is the very best reason back orders happen. There are a number of factors that may cause this, including something as straightforward as a recommendation or tweet from a star who endorses the product. Sometimes, however, even if you expect an increase in demand, you may have underestimated your inventory levels. As an example, you may have explored a new advertising channel lately, doubling your estimated prospects. If you have been following sound stock control practices, you will likely have your shares at optimal levels for standard sales. However, these levels can get bothered with surprise occurrences. Regrettably, these sudden surges in demand can be quite tough to forecast, leading to backorders.

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Supply Chain Issues

A backorder may be caused by problems with your supply chain. Your supply chain may not have expected a sudden surge in demand for their raw materials. This could lead to challenges with providing vendors, resulting in decreased output. Many times, however, supply chain issues result from the individual parts not communicating with each other correctly. 1 error from someone downstream in the chain can make a ripple effect that will intensify once it reaches you. By way of instance, say you (the merchant ) asked a specific quantity of inventory from your wholesaler. If the wholesaler is extra careful, they may dictate less than what you advised them to, simply to be on the safe side. This”ripple effect” will last in the distributor to the manufacturer. Then when you finally purchase, you will end up just getting a fraction of what you asked. This leads to lower stocks and, possibly, backorders.

Insufficient Safety Stocks

Even if the supply chain fails, many firms have an insurance policy to help prevent out-of-stock scenarios. This is called a safety inventory, which is an excess supply of inventory used as a buffer for emergencies. In the face of growing demand or low supply, security stocks can help keep you afloat. But if you do not accurately gauge the amount of safety stock you will want on hand, this also can lead to backordered products.

Best methods for backorders

Despite your best attempts, backorders can happen. So the wise thing is to handle them as best as possible. The essential thing is to still offer excellent customer support to keep your customers happy even as they are waiting for their items to arrive. It is just about making the best of a not-so-ideal circumstance. Below are a few backorder best practices you can implement in your business right now:

Not Every item Will be appropriate for Backorders

Regrettably, back-ordering does not work well with each product in the marketplace. Broadly , the more precious or high-priced a product is, the more willing the consumer is to wait for that item. Therefore, why people wait for months for the most current iPhone. If your product is a commodity or whether you are competing in a really saturated market, then it may not be worthwhile to perform a backorder.

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Keep Your Clients from the Loop

The secret to a successful backorder is always keeping your clients informed at every touchpoint. There is nothing more frustrating than spending some time searching and finding out the items are on backorder upon checkout. Be upfront. Clients are also naturally worried as you are getting their money with no product available yet. You will need to ease that anxiety about them by letting them know transparently if the items will be restocked. This not only gets them excited but also discourages them from going to a competitor. And regardless of what you do, keep your promise. Trust is difficult to recover once broken.

Setup an Email Waitlist

One good practice with backorders would be to establish an email list specifically for clients waiting for that product. Not only will it be much easier to communicate with them, but it is also possible to offer them the choice to opt into any of your lists for different products. Regularly sending emails also creates anticipation and a sense of immediacy. Again, this is effective communication in action.

Create a Separate Page for Your Backorders

This is a wise strategy that keeps both you and your clients happy. On your site, you can create a new page that lists all your products on backorder. The obvious advantage is that it is still possible to sell with no inventory on hand, which is always great. However, it is also a way to communicate from the beginning that these products will be postponed. This helps manage their expectations and reduces any frustration later in the purchasing procedure.

How to prevent Backorder Situations

While positive sometimes, it is generally better to avoid backorders as far as possible. It’s never a great long term approach to burden your clients with unnecessary delays in the name of selling something with no stock. Here are some methods to prevent backorders:

Invest in Real-Time Data

Obtaining an accurate view of your inventory stock levels is the key to reducing backorders, and you want it to be as near real-time as possible. This is particularly crucial if you receive countless transactions a day. In addition to stock levels, you must also know your stock velocity. This is simply how quickly your things are flying off your shelves shelves. That information is a must for forecasting when you will need to replenish inventory, and by how much.

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Rely on Your Inventory Control System’s Automated Attributes

Modern inventory management systems will have strong forecasting and auto-ordering attributes set up to help expect low stock levels. As soon as you have sufficient inventory information, the system can often provide you with an accurate prediction. You may then set the system to trigger certain actions once those predictions are satisfied. As an example, your applications can automatically place a reorder when inventory dips down to critical levels.

Have a Contingency Plan in Place

Your supply chain is a delicate machine that’s at the mercy of circumstances often beyond your control. If you are not ready for these situations, then it may be tough to recover. Always have backup processes in place.

Order Ready Board for Easy Pickups

Improve Operations with an Order Ready BoardPickup orders, sometimes called”curbside pickup,” have become commonplace at the post-pandemic dining arena. Takeout orders jumped in volume in the months after the outbreak of COVID-19 and following restaurant re-openings. With fewer people dining on-premise, there is definitely value in a well-organized expo window. An order ready board might just be the technician your restaurant needs. It helps keep operations running smoothly as customers, delivery drivers, and wait staff alike flock to a pickup counter to generate sense of the packed orders.

In the next blog post, we will explore factors which help elevate an off-premise guest experience. We will also take a close look at efficiencies and solutions improvements an order prepared board can present to your restaurant. The way to win with off-premise dinersEspecially if you’re customer obsessed, the concept that off-premise dining probably accounts for the vast majority of the guests swallowing your meals can be bothersome. After all, how can you send an exceptional guest experience when no or few diners stay with you throughout the meal? Luckily, the restaurant industry has responded quickly, largely out of necessity, to obtain some answers to this question. A significant way to win is with pickup orders.

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This is why:

Benefits of pickup orders

Unlike delivery orders, pickup orders still offer you great convenience to your customers. For starters, there isn’t any shipping fee tacked onto the end of the bill. Pickup orders decrease the wait time between order placement and meals receipt. And (assuming consumers arrive close to the estimated order completion time), the food is probably fresher and ready at the ideal temperature as soon as it is in hand. All those factors add up to a more positive off-premise dining experience for customers. And the benefits do not stop there. Pickup orders have concrete benefits for companies, too.

More rewarding sales

Think about it. With pickup orders you are paying fewer people than you are with delivery. Whether you consider in-house drivers or a third-party offering, both options require extra cost per order. And, without additional delivery fees, your customers are more inclined to tip your employees well, since the order subtotal will not have them balking.

Short lead time for development and execution

Another gorgeous part of pickup orders is that you do not have to change much to make them happen. There is a little configuring involved if you would like to provide online ordering along with orders called in by telephone. However, several contemporary point of sale (POS) systems provide integrated online ordering solutions. These can be”turned on” with a fast call to your account representative and the flip of a switch. Better yet, integrated online ordering means inbound orders will strike on your system for kitchen prep, and afterwards, your backend reporting, in precisely the identical way. The only key difference with pickup orders includes packaging and packaging them so they are organized and ready to go when the customer arrives.

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A cost effective way of increasing sales

With minimal investment or operational changes your organization can be prepared to adopt a new revenue stream. Pickup orders are the ideal bridge between restaurant access and contactless, off-premise dining. This avenue can help companies like yours reach wider audiences. It can remove diner anxiety around wait times and order status. Ultimately, it can offer a safe, positive experience for guests.

Boost your order stream with an order prepared board

Tailored to boost speed-of-service and enhance the pickup and delivery expertise for your institution, Revel’s order prepared board is a public-facing screen that colour codes and readily assimilate order details. It’s intended to help clients and delivery drivers equally quickly identify the status of the available orders for pickup.

Optimal efficiency using a kitchen display system

Kitchens already using kitchen display systems (KDS) to display orders for homework and shooting online could connect directly to an arrangement ready board. That means there is no disturbance from order placement on a POS, so transmission into the kitchen, to order status updates on the order prepared board. The process is fluid, ensuring rapid and accurate execution of every order. Digital solutions enjoys these are helping restaurants improve their services.

Order up!

With an order prepared board, consumers receive their orders quickly, easily, and accurately, with observable status upgrades on the way. Whether the order is for delivery, available for curbside pickup, or a drive-thru alternative, an arrangement prepared board delivers a fully-branded expertise and a packed final step in easy order flow. The order prepared board’s direct integration with Revel’s online ordering solution ensures customers are not asking questions such as,”Where is my order? Did the restaurant get it? Are the kitchen staff working on it yet? Where do I pick it up when it’s ready?” And as an electronic solution for order info, it removes the need for human interaction at the point of pickup.

Since COVID-19 remains a current threat to health and social engagement, reducing person-to-person touch points makes for a safer pickup experience. A last step that brings true peace of mind for each order, the order prepared board is a way to make a lasting positive impression with guests.

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Can COVID Steal Christmas? A Prediction for Online Retailers.

The nightmare before Christmas or pleasure to the world for online retailers? It’s difficult to say with certainty what online retailers should expect from this year’s holiday buying period. Data from the immediate wake of Amazon’s postponed Prime Day implies that the biggest winners were, in actuality, non-Amazon vendors . COVID has turned so much of our world upside down. Can ecommerce Santa be stuffing your stockings with coal this year?

Or are they filled with presents come December? Here are four questions that each and every business that sells online ought to be asking themselves:Why does past sales performance imply anything for this year’s vacation season?As you might have accumulated up is down and down is up this holiday season. That means that traditionally very good advice — like to forecast this year’s earnings, look at last year’s earnings — is simply not very good advice anymore. In summary, past sales performance may not mean much for this year’s holiday season. The longer answer is that shopping patterns are completely disrupted. The luxury goods and apparel industry took a big hit this year, with global luxury spending plunging 35 percent from last year’s numbers. Other businesses, like essential goods, toys and games, and home and garden, have experienced massive growth.

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If you are an online merchant in a place that has taken a significant hit from this past year, those numbers are not likely to be very valuable for you. But if you are in one of the blessed booming industries, this year may be better than ever. Along with the amounts varying by industry. Online sales are skyrocketing, with US online sales rising 43 percent in September over last year’s numbers. People are clearly flocking to online retailers, which could bode well for the holiday season. In the long run, your numbers from this year will be far more useful than last year’s holiday numbers.

Online retailers are expected to do well generally. But take cues from the business’s growth to forecast precisely how well.How much stock should online retailers maintain stock this holiday season?It’s clich √© d, but the answer depends on a number of aspects. Demand forecasting models can take into account how you’ve performed in the past, but it is clear if you play it safe this season. You might choose to prioritize having as little surplus inventory as possible rather than trying to prevent exercising. If you are still having difficulty planning, consider getting a feeling for it today by implementing several creative approaches, like conducting a pre-order sale to understand how much appetite there is for your goods. When there’s a resounding response from your audience, you will sacrifice a small amount of your profit margins to the safety of guaranteed orders. When it is a little too quiet, you can purchase less stock and concentrate on your marketing approach to get the most from the season.What type of changes should online retailers make to shipping cutoff times this season? The golden guideline is to be upfront, clear, and insistent about your vacation order date deadline. This year it’ll be more important than ever — and sooner than ever.

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As the years have gone and clients have gotten used to shorter processing and transport times, the cutoff for ordering has crept nearer to Christmas. But this year, we are going to see a major jump backwards. The United States Postal Service just released its 2020 Holiday Shipping Guidelines .

The cutoff dates (estimated delivery before December 25th) appear surprisingly normal on their face. December 15th is recorded as the deadline for ground transport, which looks like a great conservative estimate (approximately seven business days as it would normally take three). December 19th is recorded as the priority mail date cutoff, which leaves around four business days. But, tread with caution . When placing your dates, remember: the more conservative, the better. Consider that by the time mid-December rolls around, you will (hopefully) be up to your ears orders and your processing time might be longer than normal. The postal office (or UPS/Fedex) will likely be having similar experiences. So use the USPS dates as a general guide, add in your processing time, a bit more processing time on their end, and then however much more you need to throw in for good measure.

With USPS delays already happening this summer, it will not be surprising to see online retailers with cutoffs in early December for guaranteed Christmas delivery, merely to play with it safe.What should your company do to create customer returns simpler after the holidays?A great returns procedure can make or break your company. It is beneficial year-round, but particularly important during the hectic holiday season. In actuality, online retailers have a much higher rate of returns compared to brick-and-mortar shops, so the post-Christmas yield rush is actual. To nail this, place clear yields guidelines from the start. How long do clients have to return a product? Do you provide free returns, or do you charge a restocking fee? Are you sending out orders in a bundle which may be used for the returns procedure?

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Having all this figured out and clearly communicated to your clients will save a great deal of headaches. If you are working with a third party logistics ( 3PL ) provider to manage your returns, be certain to have your policies cleared through them as well. By way of instance, will they inspect, photograph, and restock the items?Online retailers can and should be prepared for whatever abnormalities that this holiday season throws at them.This winter, it is very likely that we’ll see a continuation of a few of the trends that have defined 2020 because COVID started. How online retailers manage the challenges sure to come their way in November and December will mostly depend on how they’ve adapted their inventory management methods. 1 place sellers might wish to consider placing their trust is cloud-based POS software systems. Having the ideal tech stack set up will be more important than ever for retailers this holiday season. others.

What is Inventory Management? Stock & Order Systems

What is Inventory Management?

Inventory or inventory management is one of the most critical aspects of most modern companies. In a nutshell, it is a system for monitoring, purchasing, producing, and selling of any bodily inventory on your operation. It may be either for raw materials, finished goods, or both.

The inventory management definition might be simple, but the process gets more complex with larger companies. There are several components involved which are both inside and beyond your control. That is why one of the most critical regions of good inventory management is proper tracking.








Effectively managing your inventory is something that will make or break your company. Do it right, and you can save your performance a lot of money and time. But if you do it badly, it can cripple even the most prosperous businesses.

To manage inventory, you’ll need an efficient stock management system. In this post, we will go over why you need a stock management system, the features you should look out for, and other stock tips and techniques to help you out.

Closer Look: Inventory Management Systems

A robust inventory system is vital for any company’s bottom line. Inventory is exactly like any asset in your balance sheet; you want to correctly account for it. If you fail to do this, then you risk losing money on losses or theft. You also need to be sure that you’re not spending too much money on your stock, as this ties up funds that may be better used elsewhere in your company.

Good inventory management also helps your company perform better for your clients. Maintaining proper inventory levels of your products ensures that people can always rely on you for the purchases that they require. If you’re always out of stock, your clients will see you as unreliable and might go to your competitors instead.

Every business needs inventory management in the event the business is selling or working with a physical item. Even service businesses need to maintain an inventory of the consumables they should deliver that service to clients. For example, a hair salon will require an accurate inventory of the shampoo, conditioner, hair dye, and other products they use daily.

Where things differ is the inventory management methods employed by individual businesses. Smaller companies tend to keep it simple with nothing more than a manual count on an Excel spreadsheet. More complex operations will often utilize technology like barcode scanners or tagging to help monitor large volumes of stocks.

There are no hard and fast rules for many businesses, as each has its own quirks and circumstances. A manufacturing company, for instance, will need to account for production lead times in calling their inventory.

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Common inventory management systems

There are many approaches to successful inventory management:

Manual Counting

This is the most simple, but also the most cumbersome method. Manual counting involves nothing more than a spreadsheet and plenty of time and patience. Aside from the effort involved, manual counting also has the risk of human errors. Small errors, like miscounting even 1 item, can snowball into more significant problems down the line.

The only time you would like to do manual counting is if your performance is small enough that getting a more complex inventory management system does not make sense financially. Manual counting is also a feasible strategy to be done annually to double-check inventory amounts.

Cycle Counting

Cycle counting is an inventory management system that frequently counts just part of your inventory. The stocks or area counted changes or cycles every time, thus the name. Normally, the fastest-moving stocks are prioritized.

Cycle counting can give a good picture of your inventory levels, but only if the right sample is taken. Needless to say, errors and inaccuracies are still problems that can affect the result.


The easiest and fastest inventory management system utilizes scanning methods. One means to do this is with barcode scanning. It not only speeds up the stock counting process, but in addition, it reduces any errors. The data can also be upgraded in real-time.

An upgrade to barcode scanning is the use of radio-frequency identification (RFID) tags attached to each item. Rather than needing to aim the scanner into the label like with a barcode, RFID scanners permit identification of the tag from a distance. This speeds up the process dramatically.

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Features of good inventory management system software

Because inventory management software is a crucial part of your operation, you want to be cautious when picking one. Unfortunately, not all inventory software is created equal. Here are some of the basic features to look out for:

  • Location Management

Understanding how much inventory you have is not enough when you’re dealing with large warehouses. In addition, you need to understand where it’s located. This can get especially tedious if you’ve got multiple warehouse locations.

That’s why location management features are essential. They go beyond tracking stock location and also include suggestions on where to put items on the sales floor or in the warehouse for the most efficient use of space.

  • Stock forecasting

An essential feature every inventory management system should have is powerful forecasting. The software should let you set critical levels to your inventory and alert you if this happens. A sound system will also prevent the opposite problem — surplus stock.

For larger operations, cross-platform performance is crucial. This permits you and your employees to get real-time stock information, whether you are out of the office or down to the warehouse floor. Support for mobile devices is also crucial, so you may rely on information getting updated much faster.

You also want your inventory data to be accessible right from the point of sale (POS) system. In retail stores, this is essential for upgrading your stocks as they get updated in real time.

  • Barcode scanning

Barcode scanning is a common technique used to speed up the process of adding items to your inventory management system. It semi-automates the process and removes potential human error from manually entering values into the system.

  • Shipping features

Good inventory management systems have shipping features built-in. With these, you can handle the whole shipping process, including creating waybills, invoices, and packing sheets.

  • Inventory counting features

Needless to say, any stock management system worth its salt should have robust counting functions. Apart from manual audits, look for innovative strategies like cycle counting, which permits you to sample a small part of your inventory to infer the count of the whole inventory.

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Stock inventory management Methods and best practices

Inventory management is a vast and complex subject, and there is no one-size-fits-all solution for each business or industry. However, there are some best practices which you can implement (or at least tailor-fit) to your organization.


FIFO refers to First In, First Out, and is one of the most common and effective strategies in stock management. As the name implies, you take out the shares that first entered your stock. In effect, you are selling off the older goods first rather than newer ones.

FIFO is an acceptable approach when dealing with perishable goods like food. This ensures that products don’t stay longer than they want to on your inventory, reducing spoilage costs. In a physical inventory system, the simplest way to implement FIFO is to always add new inventory at the trunk and receive stock from the front.

The ABC Method

The ABC Method is a system for classifying your shares based on how quickly they get disposed of or sold. You may set the fastest-moving products in Category A, for instance, while slow-moving inventory is moved to Categories B and C (hence the name).

The logic is that Category A products should be prioritized in terms of both warehouse layout (they should be closer to the satisfaction area) and inventory forecasts. By doing this, you effectively maintain appropriate stock count without overspending and interrupting your supply chain.

Do a regular audit

Even if you rely on a stock management system that tracks stocks for you, it’s still worthwhile to manually count the stock yourself. There could be some discrepancies which you need to look further, be it because of computer or human error. Small issues like these can grow to uncontrollable proportions if not kept in check.

There are many ways to approach an inventory audit, based on the size of your operation. The most common is to do a comprehensive manual count in the end of a financial year, and spot checking at regular intervals.

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Look into dropshipping

Sometimes, the perfect inventory management approach is to not do it at all! This is known as dropshipping, where a store sells products directly from a third party. They don’t take care of the product itself and, thus, don’t have to track inventory. This simplified approach is a popular method used in e-commerce stores.

Hire a stock controller

For those who have a bigger operation, it might be best to hire a stock controller. This is a point person devoted to keeping an accurate inventory at all times. They will get inventory orders, sign off on deliveries, and track your inventory traffic.

Physical Retailing: Eyeing A Strong Comeback

Physical Retail Isn’t Dead, It’s Just Different

Since March, I have had more cardboard boxes appear in my front porch than I care to admit. I am sure lots of others around the world have shared a similar experience. But although one-click online purchases generally lead to the goods we need, once we want them, at our doorstep, we are left with a void in the customer travel. That emptiness –being able to see and experience the products we are buying –has become even more noticeable in 2020.

A lot of us temporarily switched to purchasing online only in response to the pandemic. More than ever before, companies are investing in resources to help translate a positive in-store encounter to an online ordering and delivery experience. I wish to shift this narrative. I think it’ll be equally important to positively reflect your online ordering experience in-store once companies reinstate regular hours and capacities.

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  8. backorder management
  9. shopify automation app

So, what does this mean to the retail industry? I believe that the business should expect pent up client requirements. Demands to touch, see and experience their purchases in a manner eCommerce can not offer. There’s a big chance for creative concepts that provide that kind of environment and expertise to actually shine.

Taking Notes from Buff City Soap’s Experiential Retail Model Buff City Soap is a near perfect example of this concept in action. It’s also one of Revel’s newest retail customers, specializing in handmade, plant-based soaps, skincare, and laundry products. Their experiential business model really impresses me. It’s definitely one to watch as customers eventually flock back to online shopping. Referring to themselves as a”soap makery,” their employees steps, pours, and cuts their soaps in-store daily. Customers have the opportunity to watch their soap buy materialize in real time. It is an experience that is uncommon in retail now, and gives customers a great reason to return. Considering What is Next for Retail I am really excited about getting back into some of my favourite shops and trying out others that promote permanent post COVID-19 adaptations. What will YOUR company’s adaptive experience be? As the businesses around us continue to accommodate and rethink how they function, a pervasive question remains. That question is: that adaptations and investments will outlive COVID-19 and meet consumer demands? I believe creative, experiential business models will triumph.

Streamline Processed for Restaurant Food Providers & Vendors

As a restaurant owner, you will inevitably look to restaurant vendors for all the things you need in your place. Of these, restaurant food providers are fundamental. The foods used to make menu items will be the base of any food service business, and the quality of providers can make or break your restaurant business. Trying to find restaurant food vendors is an intimidating task for many restaurateurs. Therefore, we have created this guide to assist.

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Which are Restaurant Food Vendors?

Your restaurant’s menu is the primary focus of the company, thus every kitchen should have an organized stock. Restaurant raw materials suppliers provide a convenient link between the restaurant and the origin. A kitchen will probably rely on them to give fresh, frozen, and dry products. If you’re a huge restaurant or function fast food, you’ll probably also require ready foods to cut down on prep time and get orders out quickly, especially during busy times. These include items like sauces, bulk liquid eggs, pre-cut meats, and much more. Restaurant food providers are an integral part of operations since they cut down on shopping time and money. They are also able to provide a restaurant accessibility to some ingredients which would be otherwise difficult to discover.

What Do You Require?

The first step in finding the proper food suppliers for restaurants is to understand what you require. This involves creating a list of each and every ingredient you’ll have to satisfy your menu. What are restaurant supplies categorized as in your kitchen? Standard supplier categories include:

  • Beverages: These include fruit juices and smoothie mixes, to sodas and alcohol to your cocktails.
    • Condiments and sauces: Aside from what you use in the kitchen, what are you placing on the sauce or tables stations?
    • Baking ingredients: From flour to toppings and add-ins.
    • Herbs and spices: These include salt and pepper, spice mixes, granulated or whole spices, seed spices, etc..
    • Volume foods and kitchen staples
    • berries and veggies
    • Meat and fish

Where Do Restaurants Get Their Food Supplies?

After you’ve got your wish list and budget in hand, the next step is searching for supply sources. There are various sorts of supply chain models to take into account. These include:

National Wholesale Food Suppliers

National wholesalers are a wonderful option if you’re trying to find a large choice of multiple goods from precisely the exact same source, but you might need to compromise on freshness and therefore are not as likely to locate specialized goods.

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Working with local farmers may provide you fresher ingredients and relationship building, but you might need to pay more and probably won’t find all you need at one convenient source.

Local Food Markets

If you’re looking for” restaurant food providers near me,” food markets are a fantastic avenue for locating locally-sourced ingredients in addition to identifying suppliers.


Very similar to working with farmers and shopping at local markets, the community butcher can be a source of fresh cuts of meat and are a reliable source of information regarding the source of the meat.

Alcohol Suppliers

These are available in many sizes, from international wines to local craft breweries. Your provider should have a broad assortment of choices and connect you to multiple breweries. Food Providers List: Resourcesthere are lots of places you can find restaurant food providers. From asking around in the market to online research, you’re certain to come up with several good leads. Some useful resources include:

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Business Food Providers : Setting a Budget before you begin contacting suppliers, you will need to know how much you can spend on your food stock. A budget is key because it can allow you to distinguish between what is necessary, and what’s simply great to have. When coming up with your food budget, the most important thing you should take under account is the price point of your menu items and what margins you will need to turn a profit. Even though you might want all of the best ingredients to your kitchen, the premium price is going to have a large chunk out of your gains, or even diminish them completely. Do not forget that the cost of food alone doesn’t determine the menu pricing. Other things like overhead costs, competitor pricing, and service trends are factored in too. How to select the ideal Restaurant Food Vendorsas soon as you know what you want, it is time to contact restaurant providers and receive price quotes. Before placing orders, remember to find out more about the companies you are contemplating. Questions to ask before dealing with a new provider include:

  1. How long has the firm been in business?
  2. Can I see samples of products before I buy them?
  3. What are their payment terms and return policy?
  4. What’s the minimum purchase?
  5. What discounts are available (volume, early payment, money )?
  6. Have you got any references?

Your vendors are working for you, so don’t be afraid to ask for any advice you want. They, also, are vetting you and your organization.

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How Companies can leverage different solutions for better Advertising

Social networking platforms such as Facebook, Instagram, and Youtube have revolutionized mobile advertising and aided e-commerce companies build empires. Advertisers use them to increase website traffic, customer satisfaction, and revenue. These platforms also help create great brand awareness, loyalty, and authority at inexpensive prices. Nevertheless, it’s time to think beyond the social networking channels for marketing strategies.

Digital fatigue is a real and powerful factor, and hammering branded messages across platforms is no longer a best practice for engaging your target audience. Yes, some platforms accommodated fast and supplied private message choices with more attributes. But new trends favor alternative marketing strategies for mobile users. Additionally, with changes in the international marketplace, there is an increasing chance for different advertising solutions.

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  4. MSI multi source inventory management system
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  7. atom8 bigcommerce automation
  8. backorder management
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1 area that has grown is the choices for contactless or touchless solutions, which started with payment systems. Now this technology is impacting marketing approaches also. As a result of virus pandemic, contactless technology and customer security have rocketed to the top of company priority lists. Thus, it’s time to consider contactless marketing along with more conventional tactics.

What’s a contactless solution?

Look at a conventional store transaction. As soon as you’ve chosen the items you want to get, you visit a checkout counter and pay for the merchandise. Before, this market at the point of sale (POS) connected contact. Whether you passed money or a card to the cashier, or even wrote a check, both parties in the POS touched the cash and products involved in the market.

With contactless solutions, the only items that you might need to touch are your smartphone or card. Nothing needs to change hands between you and an employee, and you do not need to touch shop equipment (such as an electronic signature page) either. There are various sorts of technology to facilitate such communications.

A long-known contactless technology is the Quick Response (QR) code. But there are others also, such as Bluetooth beacons and augmented reality (AR).

The wise devices, cards, mobile phones, and apps ensure efficient information sharing. The simple act of bringing two tools nearer additionally achieves a number of other outcomes. You can open web pages, share videos, dial a telephone number, or search for pictures.

More on evolving technologies

Retail brands need to provide a superior customer experience in the present world. Today’s customers expect to be educated, engaged, and amused. Furthermore, the general customer journey needs to be immersive, memorable, and effective. So, innovative marketing with technological finesse is now a necessity. And contactless tools can be helpful for marketing campaigns.

Proprietary contactless solutions–such as Microsoft Tag and Google Goggles–have their disadvantages. These technologies are new and not well-tested.

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Augmented reality (AR) for advertising

AR apps for the mobile market demand three-dimensional (3D) animations and programs. Advertisers and designers can produce 3D renderings of varied products. By way of instance, a real estate dealer may ease a walk-through for prospective buyers with AR. Buyers can see the insides by simply pointing at the building or swiping their telephones.

Complex features such as this help brand managers enhance product availability. AR tools are also helpful for”try before you buy” advertising. They provide a heightened experience to the clients in retail sales. Buyers can virtually try clothing, shoes, home products, makeup, as well as automobiles. Sometimes, you may even throw a hologram of a product on you or your house to look at its look.

Consumers may use AR solutions to enjoy a contactless experience before committing to a purchase.

QR codes and promotion

QR codes are a cost-effective advertising solution for the electronic age. They may be integrated directly into print or augmented reality advertisements. Clients can then scan the optical codes on a smartphone with no need for extra apps (though older versions might need add-on applications). As a bonus, QR codes are less intrusive than conventional advertising and marketing campaigns on television and radio.

Maybe one of the biggest advantages of QR codes is their cost; they are significantly more affordable than AR solutions. Marketers can utilize them to supply a safe and secure choice for engaging with discerning and circumspect consumers.

Marketers leveraging QR codes might want to design them beautifully with several colours or even contemplate QR codes using a logo.

How marketing Contributes to better reach

Experts leverage different marketing tools to reach a huge selection of outcomes. Businesses can use them to enhance brand visibility online, attract foot traffic, and make profits.

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Increase conversions and app downloads

Marketing tactics like AR and QR codes are successful in increasing sales conversions. Unleash targeted campaigns with a focus on relevancy and closeness. Boost your click-through rate and rake in the profits with greater sales.

Use word of mouth to get positive testimonials

QR codes can help promote product reviews. Independent reviews are valuable for increasing earnings. They also create a strong, impactful brand buzz. As you audit your testimonials, make sure they’re regular, consistent, and transparent.

Food for thought: consider integrating a QR code on your business card which sends your clients to your testimonial or feedback page. Further increase your business card attempts with an aligned hashtag effort . Convenience and accessibility are crucial to successful campaign efforts.

Create a personalized experience

Tech-savvy consumers need great products from the top brands. They also anticipate a memorable experience when shopping for items. Marketers must deliver tailor-made interactions to deliver on this expectation. This electronic travel from brand awareness to sale and following support must be frictionless. Clients must enjoy the product in addition to the interactions along the way.

Consider using data from a customer relationship management (CRM) platform to personalize creative advertisements and supply surprise presents to engage your clients. You can even select thrilling videos, custom messages, and special calls to action.

Simplify sales

The aim of advertising is to attract, engage, and retain buyers. But a client’s journey also involves sales, feedback, and support services. Clients have to shop with confidence.

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