23 Great Templates for Taking Your Business Online During COVID-19

23 Great Templates for Taking Your Business Online During COVID-19

While COVID-19 has certainly presented challenges for business owners, it has also opened up creative options. Many businesses are moving online in response to this changing world. Online delivery is becoming more popular as restaurants and fitness studios broadcast classes and online stores sell and promote their products.

Do you want to be a follower? Get started with a professional and sleek website template.

There’s an eCommerce template that will work for any type of business: events, service businesses, restaurants, or stores. It also includes a set of professional tools.

These website templates will help you transition your business smoothly.

  1. Fitness
  2. Health & Wellness
  3. Online Stores
  4. Restaurants
  5. Coaching Consulting & Training
  6. Events
  7. Education

Fitness

Online classes and workouts are a great option for clients who can’t make it to class. You can offer Zoom classes live on your fitness website. Also, you can offer exercise videos subscriptions and take secure online payments. Your clients may be in quarantine. meet their needs and create a blog with tips for indoor fitness. Your clients can communicate with you through your website using Wix Chat and the Wix owner app.

Yoga on Demand

Fitness Coach

Fitness Coach

Online Fitness Video Course

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Health & Wellness

Your clients’ mental and physical health are paramount in these times. A professional website can help you guide clients through social distancing or staying at home. Allow clients to book appointments online 24/7. You can also accept online payments and send links for video conferences in your confirmation emails. Email marketing campaign to showcase your expertise in health advice

Psychologist

Health Coach

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Online Stores

Sell online and take secure online payments from customers. Marketing tools such as abandoned cart emails or a Facebook advertising campaign can help you increase your sales. COVID-19 may be affecting your inventory. You can source new products with dropshipping or print on demand. Your website allows you to ship your orders and generate shipping labels. You can also offer curbside pickup at your storefront.

Plant Boutique

T-Shirt Store

Fresh Produce Farm

Online Bookstore

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Restaurants & Food

Online ordering is possible with beautiful menus and a complete restaurant system. Wixchat allows you to collect special requests, food preferences, and make dish recommendations. Orders can be accepted on the phone or on your website, so you can manage all orders from one place. You can create delivery zones to set up unique minimum order quantities or fees depending on where you are located. Customers are able to pay online, and even tip online.

Restaurant Site

Vegetarian Restaurant

Burger Corner

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Coaching Consulting & Training

Book calls with clients or stream live webinars from your website. Your website can be used to promote your services, and gain new clients. Allow visitors to book introduction calls and feature real customer testimonials. A blog can be used to showcase your expertise and provide advice on COVID-19.

Virtual Assistant

Finance Consulting

Success Coach

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Events

Your guests may not be able to attend your events. Your website can host lectures, concerts and meetups. Invite your fans to listen online to your music or to attend drive-ins. To track and manage attendance, collect detailed RSVPs. You can stream live from your virtual event by connecting to Zoom, Facebook, or YouTube Live. Keep your community involved by creating a Members Area or a Wix Forum discussion board.

Webinar Landing Page

Meetup Event

Drive in Movie Theater

Rap Artist

Explore all Events Website Template

Education

Live-streamed lectures allow you to keep in touch with students and clients. Create a video library that includes courses and classes. Visitors can choose to sign up or log in. Keep all student resources, including registration forms, online if you manage a school. Display testimonials from tutors and allow parents to schedule sessions whenever.

Online Education Lectures

Private Tutor

Online Courses

https://www.wix.com/blog/ecommerce/2020/04/templates-to-take-your-business-online-during-covid-19

Covid-19, NFC, and the Future of Contactless Payments

Once touted as the future, contactless payments never achieved mass popularity. Shoppers preferred the familiar swipe, dip, PIN-entry, and touch. The Covid-19 pandemic will probably change that as customers are now more aware of what they touch.

In this guide, I will discuss NFC (near field communication), the technology that powers almost all in-store contactless payments. I will explain how NFC functions and how its payments are secured. I will also examine the benefits of NFC together with challenges to overcome before such payments are anything other than a novelty.

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Contactless Payments

A contactless payment doesn’t require the client to touch a merchant’s point-of-sale equipment. Rather than touching PIN-pads and pens to authorize transactions, a contactless payment permits customers to wave their payment method alongside a payment reader. This is usually known as tap-to-pay, but”tap” isn’t the best description. A tap isn’t required. It is enough to move the payment method near the reading device.

NFC eases many contactless devices. The most common are NFC-enabled credit cards and smartphones, but non-payment devices such as key fobs, watches, fitness trackers, wristbands, and other wearables may also contain NFC chips, commonly called NFC tags.

To check whether a device is enabled, start looking for the contactless payment emblem — four curved lines forming a wireless signal. As a result of Covid-19, we’ll be seeing much more of those symbols.

To check whether a device is enabled, start looking for the contactless payment emblem.

NFC

Near field communication is a method for two devices to communicate over radio waves. The term”near field” is used since the signal range is extremely small — no longer than two inches, typically. For NFC payments, both devices are generally a smartphone which stores credit card information along with a contactless-enabled point-of-sale terminal. Just about all new credit cards have embedded NFC tags, also.

Communication between NFC apparatus is either active or passive.

Passive NFC transactions require just 1 apparatus to provide electrical power. The passive device (commonly a plastic credit card) receives its power from the radio waves emitted by the scanning device. For payments, the NFC point-of-sale terminal continuously emits radio waves while waiting for a passive device to enter its area. When that happens, the credit card details are transferred to the reader.

Interestingly, if you were to disassemble a contactless credit card, then you’d get a very thin wire antenna wrapped around the outside of the card. It is this tiny antenna that transmits your credit card details on radio signals into the NFC terminal.

An active NFC transaction happens when every system provides its own electricity. A smartphone is an excellent example of an active device. Apple Pay, Google Pay, and several other payment apps use NFC to execute active transactions. Both devices in an active transaction can transmit and read data over the near area.

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3 NFC Modes

There are 3 ways of NFC communications: reader, peer-to-peer, and card emulation. Each may be used for payments.

  • Reader mode. A sort of passive NFC transaction where the scanning device provides power and reads the info on the NFC tags. For payments, contactless-enabled credit cards are the principal example of passive transactions.
  • Peer-to-peer mode. In peer-to-peer style, two active devices communicate over the radio-wave field. Typically, NFC peer-to-peer style is used for sharing files and images rather than payments, though there’s nothing that prevents payments over peer-to-peer relations. It just has not caught on. Most peer-to-peer payment solutions (e.g., Venmo) rely on cloud-based internet communications to initiate cash transfers, not NFC.
  • Card-emulation mode. Apple Pay, Google Pay, and a lot of the tap-to-pay smartphone apps utilize NFC card-emulation mode where one of those devices emulates a payment card. Really, when Apple Pay is installed and activated, your phone becomes your card. Card-emulating devices contain an NFC antenna (usually wrapped around the battery on the back of the phone) and an embedded NFC tag which may transmit the card’s details. Due to security requirements, credit card details aren’t saved in NFC tags but in protected areas called”secure elements” (see below). Just when the sensitive information has to be transmitted does the NFC tag play a part in card emulation.

Safety

Several layers of security protect NFC contactless payments.

  • The near field. The space between two devices in an NFC transaction is no more than two inches. Thus it is impossible for a person to scan your contactless card unless he’s within your near area, which would be two inches or less in the card or device.
  • Cryptography and tokenization. If someone entered your two-inch near area in an effort to scan your contactless card (and you did not notice), the card details remain encrypted and tokenized. He couldn’t use the information because he couldn’t decrypt it.
  • No magnetic stripe data. Information stored on a credit card’s magnetic stripe isn’t secure. Magnetic stripes can be scanned, copied, and used everywhere. Luckily, NFC payments are secured by a standard called EMV (Europay, Mastercard, and Visa, the three firms that made it), which, unlike magnetic stripe technology, constantly requires card information to be encrypted and tokenized.
  • Safe components. In NFC card-emulation manner, credit card details are kept in a safe element, a protected, encrypted, and tamper-proof location. Access to the secure element is extremely restricted and protected by many layers of cryptography. Additionally, trying to break into the secure element will make it to self-destruct. (A microscope and highly specialized equipment are required.)
  • Spending limits and PIN entry. The card manufacturers (e.g., Visa, Mastercard, American Express, Discover) along with acquirers and merchants can implement additional limitations on contactless payments. By way of instance, each card manufacturer mandates spending limitations for contactless payments. When a customer tries to cover an item through contactless payments that exceeds the spending limit, the point-of-sale device will require the client to enter her PIN.

Merchants and their acquirers (i.e., merchant account providers) may also configure their contactless terminals to prompt for a PIN if the contactless card is used for multiple purchases in a short period.

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Benefits and Challenges

The Covid-19 pandemic will probably force brick-and-mortar merchants to decrease crowding, particularly around high-traffic checkout lines, and to limit physical connections, like managing merchandise, opening doors, and pressing PIN-pads and self explanatory computer stations. Contactless payments aid as they need fewer touches. An extra benefit is quicker in-store checkouts.

But before they become universally accepted, contactless NFC payments must be overcome several challenges, including:

  • PIN entry. Again, PIN entry guarantees that the payee is the person who owns the contactless card or device. However, PIN entry defeats the purpose of no-touch payments. Biometrics like facial recognition could become the next PIN. That is unlikely, however, due to the privacy problems with facial recognition and the costs of buying and installing the equipment. Meanwhile, during the pandemic, merchants will probably have to sanitize their PIN-pads after every transaction.
  • Spending limits. Contactless payments were designed for rapid, low-value, low-risk payments. Purchasing a cup of coffee is a fantastic example. However, what if a consumer wishes to buy something more expensive? Current rules don’t allow high-value contactless transactions.
  • Poor standing and fear. NFC has a reputation for being insecure. NFC payments are usually more secure than other procedures, however. (Money and wallets may be stolen; ecommerce websites and databases could be hacked; identities can be stolen and forged) NFC must shake its not-for-commerce standing to go mainstream.
  • Insufficient merchant acceptance. Regardless of the ease and checkout rate, many merchants haven’t updated their point-of-sale terminals and PIN-pads to be NFC-enabled. The method is costly and, pre-pandemic, there was not an urgent need. Until physical shops broadly accept NFC payments, most customers won’t likely pay with their telephones or contactless cards.

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Covid-19 Accelerates Retail’s Digital Transformation

The worldwide coronavirus pandemic has significantly and, possibly, irreversibly changed the way the retail sector solves complex business and communication issues, increasing dependence on electronic technology.

Retail’s digital transformation, that’s the idea of using new digital technologies to address business performance, has been continuing for decades. Ecommerce is potentially the most crucial retail electronic transformation ever.

Covid-19 has forced retailers to invest more money into new technologies and implement those technologies far faster than otherwise planned.

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Ecommerce Expansion

Possibly the best example of how Covid-19 has quickened retail digital transformation is that the range of brick-and-mortar shops that included ecommerce during the lockdown.

A poll of 200 merchants conducted by Software Advice, a testimonials platform, found that 25 percent of surveyed companies added an ecommerce revenue channel because of the pandemic. The poll, while relatively small, makes the point that retailers who hadn’t yet begun to market online quickly transformed their companies.

Software Advice’s survey found that 50 out of 200 respondents started ecommerce operations because of Covid-19.

Retailers that hadn’t previously taken ecommerce seriously or dedicated much funds to it had been closed and had a way to create cash. What is more, those exact retailers saw reports about the enormous increase in online ordering and wanted to take advantage.

It’s worth remembering that ecommerce has been growing, pre-Covid.

“Ahead of the pandemic, ecommerce sales already represented the majority of overall retail sales growth in america. Some $600 billion in online sales accounted for 56 percent of total retail growth in 2019,” composed Agnes Teh Stubbs at the opening of the aforementioned Software Advice report.

The coronavirus hastened ecommerce’s growth trends significantly.

“U.S. ecommerce penetration jumped to more than 25 percent in April 2020 from 15 percent in year-end 2019, pulling forward a few years of adoption,” according to a June 2020 report by Prologis Research, which also estimated that ecommerce would reach a”penetration of almost 20 percent for 2020 as a whole vs. a pre-pandemic prediction of 16.9 percent.”

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Communications

“Over the past few months, we have seen years-long digital transformation roadmaps compressed into weeks and days to adapt to the new normal as a consequence of Covid-19. Our customers in virtually every industry have been required to recognize new ways to communicate with their clients and stakeholders — from patients to pupils, to shoppers, as well as workers — basically overnight,” said Glenn Weinstein, chief customer officer in Twilio, the text and communication platform.

Weinstein’s comments accompanied the launch of a big digital transformation survey Twilio conducted in June 2020 that included responses from 2,569 decisionmakers in enterprise-level companies globally.

The poll found that, normally, Covid-19 had hastened businesses’ strategies to implement new communications systems and stations by about six years across all businesses addressed and a few 6.1 decades especially for the retail and ecommerce businesses. With 95 percent of the responding businesses looking for new ways to communicate with and engage clients in light of the pandemic.

To deal with this need to communicate and participate, some 35 percent of those companies Twilio surveyed additional live chat, irrespective of business, and 33 percent additional interactive voice response solutions.

All told, Twilio discovered that 70 percent of the retail and pure-play ecommerce companies it surveyed in June had popped up their electronic transformation in communications.

What’s more, when asked about increasing the use of electronic channels already in place because of Covid-19, retailers said they boosted live chat by 52 percent, email by half, video calling by 46 percent, and SMS (texting) by 49 percent.

Supply Chain

“The pandemic has exposed how vulnerable distribution networks throughout the planet are. Many retailers are affected due to their inability to forecast and meet customer demand for their products. Retailers will need more transparency of stock to plan their offline and online client experience,” wrote Vishnu Nallani Chekravarthula, head of innovation with Qentelli, a consulting company, in a May 2020 article in Total Retail.

Supply chain issues throughout the pandemic will almost surely result in new solutions, which in turn, are likely to need a digital transformation.

Small-and-mid-sized retailers might want to warehouse relatively more stock of important products and position that stock closer to customers. This may mean, for instance, that a retail ecommerce SMB that was shipping from one warehouse should add several fulfillment centers across the nation either by incorporating their own warehouses or Dealing with third-parties.

As fulfillment becomes dispersed, companies will need new stock and order management systems.

What’s Next

At the time of writing, some states and cities were rolling back their opening programs, including mask orders, and still suffering from the pandemic. It’s becoming more challenging to envision a v-shaped recovery.

When the coronavirus is a thing of the past, the investments retailers have made in hastening their electronic transformations will still pay off. The companies which become better at communicating and engaging with clients will probably benefit long-term.

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